Privacy Policy

Welcome to Silas Voyages! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make a purchase. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit Silas Voyages, we may collect the following types of information:

  • Personal Information: Name, shipping address, phone number, and email address when you place an order or contact us.
  • Technical Data: IP address, browser type, and device information collected through cookies and analytics tools.
  • Communication Data: Any information you provide when reaching out to us via email or customer support.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders efficiently.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and user experience.
  • Send updates about orders, promotions, or policy changes.

3. Data Protection & Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to use strong passwords and keep your account details confidential.

4. Cookies & Tracking Technologies

Our website may use cookies and tracking tools to enhance your browsing experience. These cookies help us analyze site traffic, personalize content, and improve functionality. You can manage cookie settings in your browser to disable tracking if you prefer.

5. Third-Party Services

We may use third-party services (such as analytics and shipping providers) to facilitate our business operations. These third parties have their own privacy policies, and we encourage you to review them.

6. Opt-Out & Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Update or correct inaccuracies in your personal data.
  • Opt out of marketing emails and promotions by clicking the “unsubscribe” link in any email.
  • Request the deletion of your personal information, subject to legal and operational requirements.

To make an opt-out request or exercise your rights, please contact us at [[email protected]].

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at [email protected].